Our Simple Terms for Working Together

Who We Are and What We Do

We are Edinburgh Portfolio Guidance, based right here at 15-19 York Pl, Edinburgh EH1 3EB, UK. We offer personal mentorship to help you understand stocks, bonds, and ETFs. Our aim is to teach you how to build and manage your own investment portfolio. We're about guiding you to make your own sensible decisions, not telling you what to buy or sell.

Important: What We Don't Do

It's crucial to know this: we provide educational mentorship. We do not offer regulated financial advice, investment advice, or act as financial advisors. We won't manage your money for you. We're here to teach you the skills so you can do it yourself. Any decisions you make about your investments are yours alone, and you should always consider getting independent financial advice if you're unsure.

Booking Your Sessions

You can book your free initial chat or paid mentorship sessions through our website or by contacting us directly. When you book, you're committing to attend that session. We'll send you confirmations and reminders. For paid sessions, payment details will be sorted out beforehand, usually by invoice or direct bank transfer, in British Pounds (£).

Payments

Fees for our mentorship are agreed upon before we start any paid work. We'll send you an invoice, and payments are typically due before each session or as part of an agreed package. All fees are in British Pounds (£). If a payment is late, we might need to pause sessions until it's sorted. We'll always chat with you first if there's an issue.

Cancelling or Rescheduling

We understand that things come up. If you need to cancel or reschedule a session, please give us at least 24 hours' notice. If you cancel with less than 24 hours' notice, or if you don't show up, we might have to charge for that session, as we can't offer that time to another client. We'll try to be fair and work with you if it's an emergency, of course.

Your Responsibilities

To get the most out of our time together, we ask that you:

• Turn up on time for your sessions.
• Are open about your financial situation and goals.
• Understand that you are responsible for your own investment decisions.
• Ask questions if you don't understand something. There are no silly questions here!

Our Responsibilities

We promise to:

• Provide clear, practical mentorship in plain English.
• Keep your personal information confidential (see our Privacy Policy).
• Be prepared for our sessions and give you our full attention.
• Act with honesty and integrity.

Keeping Your Information Private

What we discuss in our sessions is just between us. We take your privacy seriously. We won't share your personal or financial details with anyone outside of Edinburgh Portfolio Guidance, unless you give us permission or if we are legally required to do so. Our full Privacy Policy has more details on how we protect your data.

Limitations of Our Liability

While we do our best to give you good guidance, we can't guarantee specific investment outcomes. Investing always has risks, including the risk of losing money. We won't be held responsible for any losses you might incur from your investment decisions, as those decisions are yours alone. Our services are for education and guidance, not guarantees.

Changes to These Terms

Sometimes we might need to update these terms. If we do, we'll put the new version on our website and update the 'Last updated' date. We'll aim to let you know if there are any big changes. It's a good idea to check back here now and then.

Getting in Touch

If you have any questions about these terms, or anything else, please don't hesitate to contact us. We're always happy to clarify things.

Email: [email protected]
Phone: +44 131 496 0882
Address: 15-19 York Pl, Edinburgh EH1 3EB, UK